Hopefully, you can then reclaim more of your day, and, possibly, your sanity. However, a remote-access package allows you to find and fix the problem in the shortest time possible. Remote technical support can be challenging. When the mouse pointer is outside the TeamViewer window, however, your key combinations will apply to your computer. For example, if you press Super+E to open a file browser window, this will be enacted on the remote computer, but not yours. The “Scaled” option is a good starting point, and it works best in most situations.Ĭlick “Actions” to open that menu. If you enable “Send Key Combinations,” your key combinations are then sent to the remote computer, and not your own. By default TeamViewer is configured to use UDP to communicate with its servers and the client / server machines. If you click “View” at the top of the window, a menu appears. You can select a view that best suits the combination of the two desktop resolutions, and the size of the window you want to use. There are a couple of settings worth noting.
Click Quit & Reopen to apply the changes.
Switch to the Accessibility menu in the left menu bar and, again, check the box next to TeamViewer QuickSupport.Check the box, next to TeamViewer QuickSupport (under Screen Recording).You need to enter your PC password to confirm. On the bottom left corner, click on the lock icon to make changes.(The yellow triangle indicates that full access has not been granted) In case you have ignored the prompt, you can do so afterwards as well. When downloading TeamViewer you will be prompted to review the S ystem access. How to allow remote control via TeamViewer (Mac only)Īpple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer via TeamViewer.
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